Browse the Saddles Direct website and choose up to 2 used saddles to try. Expert Saddle Advice. Your horse, our priority. Find Out More. Latest News. All the best news and advice from the equestrian world. Read More. Download our free fitting guide. Facebook Twitter Instagram.
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You receive payment once your saddle has been sold. Kate, Jim and a saddle for a Dales Stallion. Search for:. Latest News. Our Diaries. We recommend getting a qualified saddle fitter to check the fit and suitability of the saddle during your 5-day trial and to ensure the saddle is fit for purpose.
If the saddle is not suitable, you must notify The Saddle Bank by day 5 of the trial. You can notify us by booking the returns courier on our returns form page. Once the saddle has been received back, the saddle is inspected and your refund will be processed within 3 working days.
The Saddle Bank charge a postage charge to get the saddle to you. This is non-refundable. Additional charges for postage upgrades such as Saturday delivery are also non-refundable. If you need to return a saddle please book your return via the returns form on our website.
There is no need to pay this upfront. This will simply be deducted from the refund due to you. This will be deducted from the refund due to you. When packaging your saddle for return you will need to remove the old address label prior to the courier driver collecting it. You must be available for the courier to collect the saddle between
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